Shipping Policy

Order Confirmation & Processing

Once your order is placed, you will receive a confirmation email acknowledging that we have received your order and it is being processed.
Orders are typically processed within 1–3 business days. Processing times may be longer during high-volume periods or public holidays.

Shipping & Tracking

Once your order has been shipped, you will receive a second email containing:

• Your tracking number

• The courier name

• The estimated delivery time

The estimated delivery time is provided by the courier and may vary depending on the destination country, customs processing, and courier availability.

Taxes, Duties & Customs

Please note that import duties, taxes, and customs fees are not included in the item price or shipping cost.
These charges are the responsibility of the buyer and may vary by country.
We recommend contacting your local customs office for more information before placing your order.

Delivery Delays

While we do our best to deliver on time, delays may occasionally occur due to factors beyond our control, including:

• Weather conditions

• Customs clearance

• Peak shipping periods

If your order has not arrived within the estimated timeframe, please allow an additional 3 business days before contacting our customer support team.