FAQ's

Where are you based?
We're based in São Miguel island, in Azores.

Do you ship internationally?
We ship to Europe and UK. Check our shipping policy for more information.

Order processing time
Orders are processed within 1–3 business days after purchase.

Shipping delays
We are not responsible for delays caused by carriers, customs, or external factors.

Tracking
Once your order ships, you’ll receive a confirmation email with your tracking number.

Exchanges & returns
We do not accept exchanges.
Returns are accepted within 14 days after shipping.
Please check our Return Policy for full details.

Production
All pieces are made in Portugal.